Terms of Service

Hushroom is a private communication service. Be respectful, follow the law, and understand that we provide the service "as-is" without guarantees.

Last updated: 3 March 2026

Provider

Hushroom is operated by Benbo.se, a Swedish software company.

Contact: hello@hushroom.io

Definitions

ServiceThe Hushroom platform at hushroom.io and *.hushroom.io subdomains, including text chat, voice, and video communication.
Room CreatorA user who verifies their email to create a communication room.
ParticipantAny person who joins a room via a shared link, without account creation.
RoomA temporary, encrypted communication session with a defined duration (max 4 hours).
ContentAny text, audio, or video transmitted through the Service.
Organisation TenantAn organization subscribed to the Organisation tier with a branded subdomain.

Acceptance of terms

By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

We may update these Terms from time to time. The current version is always available at hushroom.io/en/terms. Continued use after changes constitutes acceptance. For material changes, we will provide notice via the Service or email (for paying subscribers).

Service description

Hushroom provides temporary, end-to-end encrypted communication rooms for text, voice, and video.

All content is encrypted client-side before transmission. The server processes only encrypted data. Encryption keys are embedded in the URL fragment and never transmitted to or stored on our servers (zero-knowledge architecture).

Room data is stored exclusively in volatile memory (RAM) and automatically deleted when the room expires. No data is written to persistent storage. We cannot access, read, or decrypt the content of your communications.

Age requirements

Age Restriction: You must be at least 18 years old to use Hushroom. Hushroom is designed for legal professionals and business users. By using the Service you confirm that you are 18 years of age or older. We do not knowingly collect personal data from anyone under 18. If we become aware that a person under 18 has used the Service, we will promptly delete the associated data.

Prohibited uses

You may NOT use Hushroom for:

  • Illegal activities or content under any applicable law
  • Harassment, threats, or intimidation of others
  • Sharing, transmitting, soliciting, or facilitating child sexual abuse material (CSAM) or any sexual content involving minors. This is a criminal offense and will be reported to law enforcement
  • Using the Service to groom, exploit, or gain inappropriate access to minors
  • Spam, commercial solicitation, or unsolicited advertising
  • Any activity that could harm minors
  • Attempting to hack, disrupt, or damage our service
  • Circumventing rate limits, authentication, or tier restrictions
  • Using automated tools (bots, scrapers) without written permission
  • Impersonating another person or entity
  • Reselling or sublicensing access without written permission

Paid tiers and billing

Hushroom offers three tiers: Free (limited), Pro (EUR 49/month), and Organisation (EUR 149/month). See pricing for details.

Paid subscriptions are billed monthly via Stripe in EUR. Subscriptions renew automatically each billing period unless cancelled.

Cancellation: You may cancel at any time. Access continues until the end of the current billing period. No partial refunds for the current period.

Price changes: We will provide at least 30 days' notice before any price increase. Continued use after the increase constitutes acceptance.

Failed payments: If payment fails, we may suspend access after reasonable notice.

Taxes: Prices are exclusive of applicable VAT. You are responsible for any taxes in your jurisdiction.

Free trial

The Pro tier includes a 14-day free trial, no credit card required. After the trial, you revert to the Free tier unless you subscribe. One trial per email address. We may modify or discontinue the trial offer at any time.

Right of withdrawal

If you are a consumer in the EU/EEA, you have the right to withdraw from a paid subscription within 14 days of purchase, without giving a reason.

To exercise your right of withdrawal, contact us at hello@hushroom.io.

If you have actively used the Service during the withdrawal period, we may deduct a proportionate amount for the service already provided.

User responsibility

You are responsible for all content you share, ensuring compliance with applicable laws, protecting room links, and reporting abuse or illegal content to us.

You agree to indemnify and hold harmless Benbo.se from any claims, damages, or expenses arising from: (a) your use of the Service in violation of these Terms, (b) your violation of any applicable law, or (c) content you transmit through the Service. This does not apply to the extent the claim results from our negligence or breach of these Terms.

Law enforcement and legal process

We cooperate with lawful requests from law enforcement and regulatory authorities. Due to our technical architecture, there are strict limits on what we can provide.

CategoryWe CAN provideWe CANNOT provide
Communication content-Messages, voice, or video (end-to-end encrypted, server never sees plaintext)
Room metadataTimestamp of room creation, configured duration, number of participants (no names)Participant identities (no accounts required to join)
Creator identitySHA-256 hash of creator email (if still retained within 30-day window)Plaintext email address (discarded after OTP verification)
Subscription dataTier, billing status (processed by Stripe, see their LEA policy)Payment card details (held by Stripe, not Hushroom)
Abuse reportsRoom IDs and report types (retained 90 days)Reported message content (encrypted, never stored in plaintext)
Historical data-Room content history (RAM-only, auto-deleted when room expires)

Content preservation is technically impossible: all room data is stored exclusively in volatile memory (RAM) and permanently erased when the room expires. We have no mechanism to preserve or reconstruct past communications.

Law enforcement and legal requests should be directed to: legal@hushroom.io. We will notify affected users of legal requests unless prohibited by law.

Intellectual property

The Service, including all software, design, trademarks, and documentation, is owned by Benbo.se or its licensors. These Terms do not transfer any ownership rights to you.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.

You retain ownership of all content you transmit through the Service. Due to end-to-end encryption, we cannot access your content and claim no rights to it.

GDPR and data processing

Benbo.se acts as the data controller for account-related data (email hashes, subscription data). We process the minimum data necessary: SHA-256 email hash for room creators, subscription data for paying customers.

We do not process the content of your communications (zero-knowledge architecture). Data is processed within the EU (servers located in Sweden).

For Organisation tier subscribers, a separate Data Processing Agreement (DPA) is available upon request.

Subprocessors: Stripe (payment processing) and Lettermint (transactional email). Your use of these services is subject to their respective terms.

Data breach notification: In the event of a security breach affecting personal data, we will notify affected users and the Swedish Authority for Privacy Protection (IMY) within 72 hours, as required by GDPR. Due to our zero-knowledge architecture, a server-side incident would not expose communication content.

Limitation of liability

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by applicable law, Benbo.se's total liability for any claims arising from or related to these Terms or the Service shall not exceed the amounts paid by you in the 12 months preceding the claim, or EUR 100 for free-tier users.

In no event shall Benbo.se be liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or business opportunities.

Nothing in these Terms limits any rights you may have under mandatory consumer protection laws in your jurisdiction.

Service availability

We aim to maintain high availability but do not guarantee a specific uptime percentage. Planned maintenance will be announced in advance where possible.

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, war, government actions, power failures, internet outages, or cyberattacks.

Termination

By you: You may stop using the Service at any time. Paying subscribers may cancel via Stripe or by contacting us. Cancellation takes effect at the end of the current billing period.

By us: We may suspend or terminate your access if you violate these Terms, engage in prohibited uses, or if required by law. We will provide notice where reasonably possible.

Discontinuation: If we discontinue the Service, we will provide at least 90 days' notice to paying subscribers.

Effect: Room data is ephemeral and already subject to automatic deletion. Subscription-related data (email hash, tier) will be deleted within 30 days of termination.

Governing law and disputes

These Terms are governed by and construed in accordance with the laws of Sweden.

Any disputes arising from these Terms shall be resolved by the courts of Stockholm, Sweden.

EU consumers: nothing in this clause prevents you from bringing proceedings in the courts of your country of residence. The European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr.

Organisation tier: additional terms

The designated administrator is responsible for managing the Organisation tenant, including user access and compliance.

The Organisation tenant receives a branded subdomain (yourorg.hushroom.io). Subdomains are non-transferable and subject to availability.

A Data Processing Agreement is available upon request for Organisation subscribers. Custom terms may be negotiated to meet specific compliance requirements.

General provisions

Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Benbo.se regarding the Service.

Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force.

Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Assignment: You may not assign your rights under these Terms without our written consent. We may assign these Terms to a successor in connection with a merger or acquisition.

Contact

General inquiries

hello@hushroom.io

Report violations

abuse@hushroom.io